Terms & Conditions

1. By registering with Grabull or using any of its Services in any manner, including visiting or browsing the Site, you agree to these Terms of Service and all other operating rules, policies and procedures published by Grabull Inc.
2. Certain Services may be subject to additional terms and conditions specified by Grabull Inc. from time to time. Your use of Grabull Services is subject to those additional terms and conditions.
3. These Terms of Service apply to all users of the Services, including users who contribute content, information, materials or services, whether registered or otherwise.
4. Except for certain types of disputes described in the arbitration provisions, disputes may be resolved through binding individual arbitration, subject to the applicable provisions of these Terms.

Any contract for the supply of Food Delivery from the Grabull website or mobile application is between you and the Participating Restaurant. You agree to provide accurate and complete information when placing an order.

Food Delivery, Goods and Services purchased through Grabull are intended for your use only. Orders are subject to product availability, delivery capacity and acceptance by the Participating Restaurant.

When you place an order online, an email may be sent confirming that the order has been received. This automatic confirmation does not necessarily mean that Grabull or the Participating Restaurant can fulfill the order.

While ordering on Grabull.com, you represent and warrant that you are at least 13 years of age. If you are under age 13, you may not use the Services.

Grabull may, in its sole discretion, refuse to offer Services to any person or entity and may change its eligibility criteria where permitted by applicable law.

Grabull Services may require you to register, create an account or use certain Services as a guest. When creating an account, you must provide accurate and complete information and keep your account information updated.

You are responsible for activity occurring through your User Account and for maintaining the security of your password and login information. You must notify Grabull of unauthorized use or security breaches affecting your Account.

For purposes of these Terms, “Content” includes information, data, text, photographs, audio, videos, written posts, comments, software, graphics and interactive features provided or made accessible through Grabull Services.

User Content remains the responsibility of the person who originated that content. Users represent that content they provide is accurate, complete, current and compliant with applicable laws and regulations.

The Services may allow users to post restaurant or business reviews. Reviews constitute User Content and must comply with these Terms & Conditions.

Prices displayed for food offered by Participating Restaurants are provided by those restaurants. While reasonable efforts may be made to keep pricing current, restaurant prices and menu availability may change.

The total price for Food Delivery, Goods or Services, including applicable delivery charges and other charges, will be displayed when you place your order.

Where online payment is available, payment may be required before delivery. Payment processing and security checks may also be performed by payment providers or financial institutions.

Reasonable care is taken to maintain information available through the Website; however, Grabull cannot warrant that use of the Website will always be error-free, uninterrupted or free from defects.

To the fullest extent permitted by applicable law, Grabull disclaims liability relating to the supply of food, goods and services provided by Participating Restaurants, subject to applicable consumer rights and other legal requirements.

The Services may contain links to other websites, services or Internet resources. When accessing third-party resources, you do so at your own risk.

Grabull is not responsible for the content, functions, accuracy, legality or appropriateness of third-party websites or online resources.

If you access Grabull Services through an Android, Windows or Apple device or through an application store, additional platform terms may apply to your use of those Services.

You should notify the Participating Restaurant immediately if you decide to cancel an order, preferably by phone, and provide your order number.

If preparation has already been completed or delivery personnel have been dispatched, the restaurant may refuse the cancellation.

Wrong, missing or partially fulfilled restaurant orders may need to be resolved directly with the Participating Restaurant as provided under these Terms.

Where information is requested in order to provide Food Delivery, Goods or Services, you agree to provide accurate and complete information.

Information may be used, stored or otherwise processed as necessary to provide Services and for other purposes described in these Terms and the Grabull Privacy Policy.

If a dispute occurs between users of the Services, or between a user and a third party including a Participating Restaurant, Grabull is under no obligation to become involved except as otherwise required by applicable law or these Terms.

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Massachusetts and the United States of America, subject to the provisions contained in these Terms.

By registering or placing an order, you consent to receive emails, SMS messages or calls from Grabull or the Restaurant regarding your order, subject to applicable law and the provisions contained in these Terms.

The Terms & Conditions, together with the Privacy Policy, applicable order forms and payment instructions, constitute the agreement governing your use of the applicable Grabull Services.

If any provision is determined to be invalid, illegal or unenforceable, the remaining provisions shall continue in effect to the extent permitted by applicable law.

Grabull may modify these Terms & Conditions as provided in these Terms and subject to applicable law.