Frequently Asked Questions

Grabull focuses on helping customers discover local restaurants, access available discounts and rewards, and conveniently order food online. We also work to support local restaurants and communities.

Grabull is an online restaurant discovery and food ordering platform. Depending on the restaurant, customers can explore menus and order for pickup, delivery, takeout, catering or other available services.

Enter your ZIP code, choose delivery or pickup and search for available restaurants. Select a restaurant, browse the menu, add your items, apply an available offer and proceed to checkout. Registered customers can sign in for faster future ordering.

Favorites help you save restaurants you enjoy. Click the heart icon for a restaurant to add it to your favorites so you can find it more quickly when ordering again.

First check your spam or junk folder. Also confirm that the email address entered with your order is correct. If you still cannot find the confirmation, contact Grabull support at 888-688-0046.

After an order is placed, the order information is sent to the restaurant for processing. You will also receive order information or confirmation through the available notification method.

You can contact the restaurant directly using the information provided with your order. You can also check your Grabull account or contact Grabull support at 888-688-0046.

Please contact Grabull support as soon as possible at 888-688-0046 so we can help investigate the order.

Contact the restaurant first so they can review the order and help resolve the issue. If additional assistance is needed, contact Grabull support at 888-688-0046.

There is no separate charge simply for browsing or using Grabull. Your order total may include food, applicable taxes and any delivery, service or processing fees displayed during checkout.

Restaurants provide their menu information and pricing for display on Grabull. If you notice a pricing difference or incorrect menu information, please contact us so it can be reviewed.

When available, you can securely save payment information to make future checkout faster. Saved payment methods can be managed from your account, including adding or removing cards.

Grabull uses secure connections and security measures designed to protect information transmitted through the website. Payment information is handled securely and full card details are not displayed to restaurants.

Available restaurant offers are displayed where applicable. Select or apply an eligible offer before completing your order. Rewards or promotional benefits available to your account may also appear in the rewards section.

Use the password recovery option on the sign-in page and follow the instructions provided to regain access to your account.

Restaurants determine the geographic area in which they provide delivery. If your address is outside a restaurant's delivery area, delivery from that restaurant may not be available.

Restaurant ratings and reviews may include feedback from customers and, where displayed, information from third-party review sources.

Select pickup when available, choose your food and place your order. You can then collect the order directly from the restaurant according to the preparation or pickup information provided.

For the best experience, use a current version of a modern browser such as Chrome, Firefox, Safari or Microsoft Edge.

Grabull uses security measures designed to protect account information. You should also protect your login credentials and avoid using the same password across multiple websites.

• Use a strong and unique password.
• Combine uppercase and lowercase letters, numbers and special characters.
• Never share your password.
• Avoid reusing your Grabull password on other websites.
• Sign out after using a shared or public device.
• Contact support if you notice unfamiliar account activity.